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Switchee’s connected home solution empowers social housing providers across the UK to improve the quality of life for their residents. Through scalable in-home devices and sensors, Switchee captures over 60+ billion data points annually, enabling earlier intervention, smarter decision-making and more effective delivery of housing services.

What we do

Switchee helps social housing providers understand what is really happening inside their homes - in real time.  

We turn connected home data into clear, actionable insight that enables housing teams to identify risk earlier, prioritise action more effectively, and deliver better outcomes for residents. By combining in-home intelligence with analytics and engagement tools, Switchee supports more proactive, evidence-led housing management.

What we can help you with

Switchee supports social housing providers across a range of strategic and operational priorities, including preventing and managing damp and mould, supporting Awaab’s Law compliance, and improving asset and stock performance. Our insight enables landlords to plan, optimise and verify retrofit and decarbonisation programmes, identify homes at risk of fuel poverty or under-heating, and improve resident engagement - reducing repeat visits, complaints and reactive repairs.

Our solution

Switchee provides a connected home solution designed specifically for social housing. Our platform brings together insight from a scalable network of in-home devices and sensors, alongside resident engagement tools, to deliver a continuous view of home performance, risk, and wellbeing.  

Data is translated into clear, actionable signals that housing teams can use to prioritise intervention, target resource effectively and evidence outcomes across homes and portfolios. The solution is interoperable, scalable, and built to integrate with existing housing management systems, supporting both day-to-day operations and long-term strategic programmes. 

Benefits of working with us

Housing providers work with Switchee to improve outcomes for residents while making better use of time, budget, and resources.  

Clear, real-time insight into in-home conditions enables teams to focus effort where it has the greatest impact, reducing avoidable costs linked to repeat visits, inefficient interventions and service escalation. This supports more consistent decision-making, better coordination across teams, and improved operational efficiency at scale.  

At the same time, earlier visibility of issues such as damp, mould, under-heating, and poor thermal performance helps deliver safer, warmer and healthier homes. Improved resident engagement and clearer communication contribute to better access, faster resolution, and a more positive experience for residents.

Case study

Switchee, Vent-Axia, and Citizen Housing Group partner to deploy impactful mould fixes at scale and pace  

The challenge  

Citizen Housing Group faced ongoing challenges with repeat cases of mould appearing in the same homes. Without clear data on where interventions were most effective, it was difficult to measure success and prioritise resources. They needed a partner that could both deploy solutions at scale and provide clear insights into their impact.  

The project  

Citizen Housing Group, with funding from the West Midlands Combined Authority (WMCA), worked with Switchee to tackle recurring mould issues in homes by deploying Switchee’s smart device alongside ventilation solutions for long-term, data-backed improvements for residents.  

More than just a data provider, Switchee played a hands-on role in delivering large-scale solutions through its Trusted Installer Network (STIN). By combining smart technology, real-time insights, and rapid deployment, Switchee helped Citizen Housing Group drive fast, measurable, and lasting improvements in residents’ homes.  

The results  

Switchee devices deployed at scale with 1,157 connected devices installed alongside 2,062 ventilation fans in a six-month programme.  

75% of properties saw a persistent decrease in mould-inducing conditions as measured by Switchee’s mould risk insight.  

Achieved a measurable reduction in average indoor humidity from 59% down to 46%.  

Improved resident outcomes by delivering healthier, more comfortable homes through data-led ventilation and engagement