At its heart, DIN is committed to bringing new ideas and new tools to a wider social housing audience.
We need those tools more than ever as the operational challenges just get tougher.
Ministers, legislation, the Regulator, the Ombudsman and customer expectations are shifting the operating environment like never before. Everyone expects better.
The clear conclusion is that what got us here won’t get us there.
So, we have been exploring how best to respond. Our conclusion is that we must practice what we preach - DIN must change too if we are to stay relevant for you.
You have told us you want to go further, faster and deeper into the world of organisational change and you want our help with that.
So, what are we planning?
Currently we have two subscription networks:
- DIN - focusing on organisation-wide corporate innovation in technology, leadership and culture, and
- PIN - focusing specifically on innovation and disruption in how you build, maintain and manage your properties.
These two networks have focused on inspiring members to believe that better ways of doing things exist. This has worked well up until now, but you our members tell us you want to do things differently.
You want more from us than just good ideas. You want our help to explain to your whole organisation WHY change is relevant, how it can benefit tenants and residents and you want us to work alongside you to help you work through HOW to implement change.
Increasingly, we are finding that DIN and PIN activities cannot be delivered in isolation, they are part of the same ecosystem of social housing.
So, our plan from 2024 is to bring everything together for members under one network, one subscription, DIN, with a consistent linkage across leadership, people, property, data, digital and culture.
Under this single membership, your entire organisation will now have access to free events, briefings, network meetings, study visits, and roundtables.
In particular we will focus on four core areas which we know are critical to driving change in social housing:
- Organisational Innovation – why operating models are going to have to change and how to change them,
- Property Technology (PropTech) – how to get your homes to talk to you, meet your new compliance obligations, deliver net zero, live in healthier homes and why you and your customers will benefit once they do,
- Data and Digital – why successful organisations are going to have to leave their analogue heritage behind, but not be tricked into diving straight into the latest shiny new tech.
- Leadership and Culture – how great leaders tackle the challenges of organisational change and how to bring your culture into the digital age.
We are taking to our members to get their feedback and will be back in touch with our new member offer for 2024 this autumn.
Ian Wright, CEO, DIN