Spaciable

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Spaciable draws upon its 25+ year heritage in the property industry to deliver dynamic, bespoke and affordable digital solutions for social housing providers

What we do

Spaciable is a property management portal and residential engagement app helping homebuilders provide a comprehensive, efficient and seamless customer experience.

Our end-to-end, turnkey portal empowers homebuilders to make the most of every hour in the day, through streamlined admin features and on-demand support for home users, encouraging self-sufficiency.

We have produced bespoke solutions for over 350,000 plots and have a digital delivery of over 11,000 new plots each year.

What we can help you with

Spaciable addresses numerous common pain points for housing providers, including:

Overspending and Underperforming – Spaciable streamlines property management processes, helping social landlords reduce operational costs, and avoid frustration and negativity from staff and tenants faced with processes that are no longer fit for purpose.

Risk of Non-compliance – housing providers are at risk of public shaming and unlimited fines, with the Social Housing (Regulation) Act 2023 raising the standards to which social housing providers are held accountable. Spaciable helps social landlords avoid these severe repercussions through numerous features that facilitate the Report, Complain and Escalate steps set out by the Act.

Our solution

Available as both a web portal and as an app, Spaciable is a one-stop-shop solution for housing providers to manage their properties and engage their home users, optimising processes via a single login.

Admins can use their dashboard to streamline communication with residents, respond to issues and effectively manage their housing stock, whilst tenants will have access to essential information about their home and 24/7 support.

Spaciable is tailored to each development, meaning features can be toggled on and off, enabling us to address the exact needs of each customer and solve the specific problems they come to us with.

Benefits of working with us

With non-compliant housing providers risking unlimited fines, the £1 per plot per month Essentials package represents an incredibly modest investment in not only peace of mind, but also the reduction of running costs across the business by automating admin for stretched workforces.

Case study

Classic Folios and Spaciable have worked on every private residential phase of Battersea Power Station in a near-10 year relationship, creating an holistic resident experience worthy of the iconic development and helping Battersea Power Station Development Company to establish efficient customer care processes at scale, with a delivery of over 1,500 plots.

Summarising the impact of Spaciable, Head of Customer Care Rahul Salaria said:

“Since we first started working with Spaciable, we have felt thoroughly supported by them, especially with regards to training for the platform, which has sometimes been requested at short notice and has always been accommodated. We would definitely recommend Spaciable – both our admins and homeowners have commented on how useful and easy it is to use, with the notifications and document uploading tools proving particularly helpful.”

With Spaciable, social housing providers operating on a budget can replicate this standard of customer care.