In partnership with
We’re offering an expert insight into the experience tenants get via your contact centre and website, which are often their very first points of contact for queries about repairs, rent, support services and more.
All delivered off-site, our mystery shopping offer is designed to deliver an accessible, affordable, quick and impartial test of your customer experience, that can help you make improvements and enhance service delivery.
What our members and partners say about us
“Talking to passionate innovators and visiting schemes in person stimulated discussion in a way you just cannot get online, and lead to really starting to think about how we move from awareness and understanding implementation.”
Tessa Barraclough, Head of Sustainability, Riverside
Interested in joining the Disruptive Innovators Network
Interested in joining or finding out more about everything we have to offer? Just get in touch!