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Membership Benefits

for Housing Management Teams

Tenants and residents experience innovation in their everyday lives, which means they also expect the same excellent and responsive customer service when they deal with their landlord. That puts housing management and neighbourhood teams right at the forefront of innovation.

The challenges you’re facing

Customer expectations continue to change rapidly and legacy operating models simply don’t allow you to meet those expectations any more.

Speed of service, better communication, quicker repairs and improved home quality are all at the top of the residents’ list of importance, while you still need to deal with bringing in rent, recovering arrears, allocating properties and dealing with neighbourhood issues.

All this when there’s an expectation that the sector becomes professionalised and there are increased social issues and unrest.

How we can support and inspire you

There are ways and means to innovate and do things differently, and we can give you access to organisations that are doing just that.

There’s good practice to share and we’re on hand to link you with other organisations experiencing exactly the same issues, and also those that are using new tech or practices to effectively deal with them.

Our expert associates and direct connections with thought leaders and experts across various fields can give you invaluable insights, advice, and practical solutions.

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What our members and partners say about us

“Love the work of the network and it has really provided innovative and motivating content to inspire change in our business now and in the years ahead.”

Tina Cunliffe, Director of Corporate Services, Bolton at Home

Tina Cunliffe, Director of Corporate Services, Bolton at Home

Interested in joining the Disruptive Innovators Network

Interested in joining or finding out more about everything we have to offer? Just get in touch!