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Project Update: 13 March 2025

Our Connected Homes project is well underway and we'll soon be publishing the results of the first stage, the literature review outlined below.

What are the stages of the project?

  • Online briefing events with landlords and suppliers
  • Literature review of the studies that have already been carried out and their findings
  • A questionnaire sent to landlords to establish their experiences so far
  • Stakeholder interviews – with a number of landlords, tech providers and policymakers
  • Resident engagement – to understand what works, their pain points and their concerns, such as ease of use and privacy
  • Data analysis – to quantify the costs, benefits and operational challenges
  • Workshops – to determine the sector’s readiness, its priorities and the priorities of residents, to develop a roadmap for the future, including the skills and business changes needed
  • Understanding the market – examine what's provided and how, as well as what’s not, so we can feed back on how we want the market to develop
  • Final publication (expected early summer)