Join us for an essential 90-minute webinar, with EDI data expert Clare Paterson, exploring the untapped potential of EDI (Equality, Diversity, and Inclusion) data in social housing, and the hidden pitfalls to avoid.

The session will reveal how a smarter approach to EDI data can not only streamline your operations but also put you on track for a better grading from the regulator. Perfect for decision-makers in customer service and engagement, this webinar will empower you to make informed choices that keep your teams efficient and aligned with best practices. By the end, you’ll have clarity on a crucial yet often overlooked aspect of your role; understanding how EDI data collection and use helps, and when it risks harming the very communities you're here to serve.

In this webinar, Clare’s looking forward to sharing insights that will help you streamline operations, reduce risks, and create a stronger foundation and greater impact for your equality, diversity and inclusion initiatives.

About our Speaker

Clare combines expertise in quality assurance, risk management, and data protection to bring a practical and strategic approach to the complex world of data in social housing. Having spent almost two decades within the sector, including 12 years dedicated to data protection, she understands the unique challenges and opportunities that landlords face. Her work helps social housing providers navigate regulation while making data-driven decisions that genuinely serve their communities. She does this through her consultancy, training, and speaking, as well as in the exclusive DiSH – Data in Social Housing – network, and her book A Practical Guide to Data Protection in Social Housing published last year by Law Brief Publishing.

Who should attend?

Anyone working in the data, customer service, compliance, regulation, or EDI roles will benefit from attending this event. If you want to ensure you are managing your data in the best possible way and need to navigate the risks of non compliance effectively you will benefit from attending.

Attendance is free as part of your DIN subscription