At DIN we’re shining a spotlight this year on what it takes to create accountable cultures. This webinar is the first in a series of conversations with Tom Manning from The Pathway Academy, designed to help you explore the building blocks of accountability and strengthen capability across your organisation.Accountability is one of those words that everyone agrees is important—but building it into day-to-day working life is a different challenge altogether.Performance management, behaviour frameworks, and evaluation systems come in many forms. Some are light-touch, some complex, some tied to pay and others not. The real question is: what works best in practice, and how do we make these systems both fair and effective?

In this session:
Tom will explore the three foundations of an accountable workplace, sharing what makes them succeed, what often causes them to fail, and the principles that help organisations strike the right balance.

What the Session Will Cover

• The role of performance management in building trust and clarity
• How performance evaluation can help—or hold back—progress
• Behaviour frameworks: why they matter and how to make them meaningful
• Principles for creating systems that people actually use
• Pitfalls to avoid when reshaping your approach

What You’ll Get Out of Attending

• Fresh thinking on accountability that balances structure with simplicity
• Honest reflections on the strengths and weaknesses of common approaches
• Practical principles you can use to adapt or design your own frameworks
• Takeaway ideas you can apply right away
• CPD accreditation to support your professional development

About the Speaker
Tom Manning – Founder, The Pathway Academy
Tom works with organisations to make performance and accountability frameworks that work in the real world. Known for his clear, down-to-earth approach, Tom blends practical experience with insight into what makes systems succeed—or fail.

Who Should Attend?
People Services professionals, managers, and leaders looking to embed accountability in a way that’s constructive, not bureaucratic.

Cost
Included as part of your DIN membership. This webinar is CPD accredited.Connected

Learning
This session is part of DIN’s year-long focus on Creating Accountable Cultures. It forms one step in a 5-part learning programme designed for members who want to build deeper knowledge, skills, and capability in this area. Tom will also be joining us at the DIN People & Culture Conference 2026 in London, where he’ll continue the conversation live.