It’s back, for a second year, the social housing sectors only dedicated event solely focussed on Artificial Intelligence and how it can help landlords and tenants.

Once again, we’re going to dive right in to explore in detail the hottest tech subject of the year. What has changed since we last looked at AI, how is it evolving and being used by housing providers. What does the future landscape look like for GenAI and how can organisations best develop and implement their AI strategy.

With an exceptional line-up of speakers all with a different lens on AI delegates will go away informed, inspired and prepared to make the most of AI in their business.

Our speakers include:

• Andrew Burgess, DINs AI advisor in residence, Founder & CEO, Greenhouse Intelligence

• Dan Taylor-Watt, former BBC Digital Product Lead, BBC Sounds and iPlayer

• Jon Cocker, CIO, Platform Housing Group

• Madeleine Leathley, Head of Digital Transformation, LB Brent

• Sam Nutt, Researcher and Data Ethicist, London Office Technology and Innovation

• Lucy Pitt, Co-Founder @Uptakeai

• Andrew Whyatt-Sames, Co-Founder @Uptakeai

• Ceri Victory Rowe, Director, Campbell Tickell

• Ettan Bazil, Founder, Helpmefix

• Tom Lancefield, Lead for Social Housing UK&I, Salesforce

Areas we will be exploring:

• Andrew Burgess’ position as a strategist and practitioner of artificial intelligence gives him a unique perspective on the state of the AI market. In this keynote speech, Andrew will present his review of AI in 2024; where it succeeded, where it surprised and where it slumped. He’ll describe some of the AI use cases he has built for housing associations, including the use of Large Language Models. He will also explain what to look forward to and what to ignore in the world of AI in the next 12 months and beyond.

• Having designed and implemented large scale digital services at the BBC including, BBC Sounds and the iPlayer Dan Taylor-Watts attention has now turned to the role of AI in business and his lessons from delivering digital transformation can be applied to this technology.

• Jon Cocker has led an award-winning digital team at Platform Housing Group where they have been recognised for their adoption and exploration of AI in housing services. Jon will share with delegates how they have managed to create a culture of experimentation and the use cases they are building across housing services.

 

• In 2024 DIN and Campbell Tickell launched their fourth thought leadership report this time on the subject of AI and housing and the challenges and opportunities it would bring. Ceri will share with delegates the key findings of the report and the lessons housing leaders can take away.

• LB Brent decided early on that AI could play a key role in delivering better more efficient services. With a focus on how they have used AI to improve their complaints service Madeline will share their story of what worked and what they might do differently.

• As the lead on AI at the London Office of Technology and Innovation, Sam has spent a lot of time examining the technology from an ethical and data usage perspective. In his contribution to the event, we will be exploring with him what are the privacy and ethics issues of rolling out AI that organisations need to consider.

• In a live product demo of the use of AI in housing Ettan Bazil, founder of Helpmefix will show how the technology is transforming the way we identify and diagnose repairs to improve the first-time fix rate and the tenant experience.

• But what about the skills and capabilities organisations and people are going to have to acquire to learn and make the most of AI. Lucy and Andrew have developed a unique and engaging method to help people try out and use AI in the most practical of ways and will demonstrate live how easy it is to get AI to build and do things to make your operations better.

Who should attend?

Anyone interested in getting up to speed on the latest developments and housing use cases of AI will benefit from attending this event including CEOs and Exec teams, Tech and data teams, housing management and repairs teams.