Session overview

Tech change gets faster, expectations are shifting, and the context we’re operating in continues to evolve and shift. Alongside that comes real opportunity.

An opportunity to be clearer about how we work. To rethink what we expect of each other. And to build organisations where people don’t just comply, they contribute, take ownership and keep learning.

This year’s DIN People & Culture Conference focuses on what it really takes to create grown-up cultures, where colleagues act like citizens, capability grows in new ways, and taking accountability is just what people love to do.

Across the day, we’ll explore this through a mix of perspectives, from navigating uncertainty and making confident decisions, to understanding how AI is reshaping judgement and accountability, through to practical examples of how organisations are experimenting with new ways of working and redefining the relationship with colleagues.

We’ll also take a forward look at how work, identity and expectations are continuing to evolve, and what that means for people, culture and leadership in the years ahead, before grounding it all in what accountability actually looks like in practice.

We’re hosted by Salesforce on the Ohana Floor at Salesforce Tower. Ohana means family a sense of belonging and shared responsibility — which feels like a fitting backdrop for a day focused on how we work together, how we show up, and what we expect of each other.

If you’re working in people leadership, culture, transformation or wider leadership roles, this is a chance to step back, compare notes with peers, and focus on what will genuinely make a difference.

Tech and strategy matter, but the real edge comes from people who keep learning, take ownership and stay connected to why it matters.

Hosted by

Helena Moore, DIN, with Thomas Lancefield, Salesforce, and Sam Whale, Unforgiving Minute, helping guide the conversation across the day.

About Helena
Working with DIN, Helena brings people together to explore real challenges and create practical, honest conversations about what works.

About Thomas
Tom works with housing associations across the UK at Salesforce, supporting organisations to make better use of technology to improve services, colleague experience and performance.

About Sam Whale
Sam Whale is founder of Unforgiving Minute, focused on helping leaders build consistent habits and translate intent into action through simple, repeatable behaviours.

What the day will cover

Across the day, expect:

• Sam Conniff, award-winning entrepreneur, author and co-creator of Uncertainty Experts on navigating uncertainty and building cultures that act with confidence, not hesitation
• Andrew Wyatt, CO-founder UptakeAI on AI, judgement and where human accountability really sits as technology accelerates
• Sarah Hutchinson, Director of People & Culture, Yorkshire Housing on reshaping the “colleague deal”, bringing greater clarity to expectations, contribution and mutual responsibility
• Futures Housing on experimenting with new ways of working, moving at pace without getting stuck in process
• Tracey Follows, CEO, Futuremade on the future of work, identity and what organisations will need from their people next
• Tom Manning, The Pathway Academy on what accountability actually looks like in practice, beyond the rhetoric
• Wythenshawe Community Housing Group, Finding the Right Pace of Change Shahida Latif-Haider, Executive Director of Transformation and Resources Laura Heron, Human Resources Manager and Paul Roberts, Assistant Director of Transformation at Wythenshawe Community Housing Group

Who should attend

If you’re working in people leadership, culture, transformation or wider leadership roles, this conference is a chance to step back, compare notes with peers, and focus on what will genuinely make a difference.

It will be particularly relevant for those interested in how organisations can build cultures where people contribute, keep learning, take ownership and respond well to change.

Please note: While their is no attandance fee for DIN members, we’re introducing a £199+VAT charge for no-shows without prior notice, to ensure places are used meaningfully.