From Now to Next: Find it, Fix it – Delivering for Communities the Hyde way
So you’ve worked really hard to sort out the basics and get your team or organisation out of the immediate crisis and steadied the ship which is great. But as a leader you know this is only a temporary position and unless you can turn your vision into reality and get everyone on board and moving in the right direction quickly the crisis could easily return.
This is a position we are increasingly coming across at DIN whereby the foundations are in place, the plan has been agreed but the pace of implementation is glacial and frustrating for everyone involved.
The last of our 3 part series is designed to get behind the reasons why teams and organisations get stuck and what you need to do to get things moving.
Three CEOs, each with their own story of driving change will share their insights and answer the tricky questions and often difficult decisions they have had to take to deliver their vision.
Areas we will look to cover include:
- Changing your current operating model – even though things are working well to thrive in the future you need to build something new so how do you do this?
- Creating the necessary vision – How do curate the narrative and stories about the reason for change, especially if all your current indicators are in the green?
- Overcoming corporate antibodies – Often one of the biggest challenges we hear from leaders is how do you deal with the dissenters and the blockers who slow or could derail the move to next.
- Rebalancing the skills - what got you to where you are may not be what you need to get you where you want to go. The skills required for steadying the ship are unlikely to be the ones you need to get to your next destination so how do you deal with this in the right way? If you can’t change the people, how do you change the people whilst remaining loyal to them?
- Managing the risks - things inevitably go wrong when you are on such a journey so how do you prepare for or deal with these incidents
- And no doubt quite a few more issues as well.
Over the last four years Hyde has pivoted away from being a ‘computer says no’ provider of social housing to a community focused service provider.
Investing in the things that matter the most, and empowering our customers and colleagues through digital services has helped Hyde grow from being a regional provider to a national contributor.
Andy will share the story to date and paint a vision for Hyde’s future in an organisation dedicated to improving outcomes for the customers and communities we serve. He’ll talk about what went well and what Hyde could have done differently to accelerate change in a world where customers rightly expect more from their providers.
About our speaker:
Andy Hulme, Group Chief Executive
Andy’s career in housing spans more than 25 years. He is currently the Group Chief Executive of the Hyde Group which provides housing and community services to over 250,000 people living in over 125,000 homes across the UK. As a not-for-profit organisation Hyde specialises in supporting communities via the provision of end-to-end delivery meaning that it’s reach extends to providing services to schools, colleges and universities, the military, blue light teams and the NHS as well as business to business services to help organisations to thrive.
During his career Andy has held positions including Global Managing Director of Real Estate and Housing at Lloyds Banking Group (LBG). He also spent time as the Lloyds Bank Mortgage Director and Group Head of New Mortgages and Managing Director of The Equity Businesses. He worked with the UK Government to bring Help to Buy to market and led strategy, products and propositions to support LBG in maintaining a market leading position in key segments including First Time Buyers, New Build and Buy to Let. During his time at Lloyds Andy was the CEO founder of the Housing Growth Partnership, a private equity investment fund, which supports SME housebuilders in accelerating the delivery of new homes and was a lead for Diversity & Inclusion. Prior to LBG Andy held a number of senior roles in leading UK brands including Direct Line, Virgin Money, RBS, NatWest and Tesco.
Who should attend?
Anyone in a position of leadership and frustrated with the pace of change will benefit from attending these sessions. Whether you are a CEO, board member, exec director or head of service, these real life experiences will all be ones you can learn from and bring back into your organisation.
Delegate fees
Free for DIN members to attend as part of your subscription.