As part of DIN’s year-long focus on creating accountable cultures, we’re running a connected series of sessions with Tom Manning from The Pathway Academy. This webinar dives into one of the trickiest areas of accountability: feedback.Creating a feedback culture is easy to talk about—but much harder to do, especially at scale across an organisation. Too often feedback is patchy, inconsistent, or something people avoid. Managers may carry most of the load, but when peer-to-peer insight is missing, organisations lose out on the wider wisdom of their people.

In this session:
Tom will share lessons from building a new feedback tool, reflect on the pros and cons of structured feedback like 360s, and explore how to make feedback something that’s regular, constructive, and truly normalised across an organisation.

What the Session Will Cover

• Why feedback is so often avoided—and how to change that
• The role of managers in feedback, and how to support them better
• The strengths and limits of 360s in today’s workplace
• Lessons from designing a new feedback tool from scratch
• Practical ways to make feedback consistent without overloading people

What You’ll Get Out of Attending

• A clearer picture of what a strong feedback culture looks like
• Real-world lessons on what helps feedback take root in practice
• Practical tips for giving and receiving feedback with confidence (not actually covering this is this one - was going to pick this up in the in-person session)
• Understand the different options you might have for facilitating more structured feedback more often.
• Insights into how to scale feedback across an organisation without making it a burden
• CPD accreditation to support your professional development

About the Speaker
Tom Manning – Founder, The Pathway Academy
Tom has worked widely with organisations to reimagine how performance and feedback shape culture. He is recognised for his practical, engaging style and his ability to turn theory into workable solutions that build confidence and maturity.

Who Should Attend?
People Services professionals, Senior leaders, leaders and managers who want to strengthen feedback practices across their organisation.

Cost
Included as part of your DIN membership. This webinar is CPD accredited.

Connected Learning
This session is part of DIN’s year-long focus on Creating Accountable Cultures. It links directly to our 5-part learning programme, which gives members the chance to go deeper in developing their skills, knowledge, and capability in this space. Tom will also be leading a dedicated session at the DIN People & Culture Conference in London, where feedback and accountability will take centre stage.