DINs Transformation Forum: How to Measure, Track and Realise Enduring Value
In an environment where transformation budgets are scrutinised and expectations of impact continue to rise; organisations can no longer rely on activity‑based delivery or optimistic business cases. Real value comes from building a disciplined, transparent and evidence‑led approach to measuring, tracking and realising benefits - not just during delivery, but across the full lifecycle of change.
This session explores how organisations can shift from “project outputs” to enterprise value creation, ensuring every pound invested in transformation delivers meaningful, enduring outcomes for customers, colleagues and the business. We’ll break down practical methods for creating a golden thread between strategy, investment, delivery and measurable results - drawing on proven transformation frameworks, benefits management techniques, and real‑world lessons from portfolio delivery.
Participants will gain insight into:
- How to define value up front - and avoid the common pitfalls that cause organisations to over‑promise and under‑deliver.
- Techniques for tracking benefits throughout delivery, using early signals, customer insight, operational data and portfolio‑level transparency.
- What it takes to embed a culture of accountability around benefits realisation, supported by governance, data and leadership behaviours.
- How to ensure value continues to be realised long after the project has closed, through ownership, continuous improvement and strategic alignment.
About our speaker:
Steve Allcock
Steve Allcock is the Group Business Transformation Director for The Riverside Group, one of the largest Housing Associations in the UK, with over 75,000 properties. Steve started his career in Customer Services within the Utilities sector, before venturing into the land of change and transformation nearly 20 years ago. Since then, Steve has worked in Telecoms, Health Insurance, and the Finance sector, developing user-centric products and services, before joining Social Housing five years ago. Steve brings a wealth of experience in designing, building and optimising design and change teams and played a vital role in Johnnie Johnson Housing’s Customer First programme, which won the association ‘The Most Innovative Housing Landlord’ Housing_Digital award in 2022. Steve also sits on the Board at Magenta Living Housing Association in the Wirral.
Who should attend:
This webinar is ideal for transformation leaders, change practitioners, executives, PMOs and anyone responsible for turning organisational ambition into measurable, lasting impact.
Cost
Included as part of your DIN membership.