Welcome to DINs new Housing Ai forum, the best community to be part of in helping you make sense of the rapidly developing world of Ai and its impact on social landlords and their tenants.

The forum aims to help DIN members understand the key elements of Ai from the models being used, the ethics and privacy issues as well as the practical application of Ai in housing operations.

We’ll get behind the hype and ensure the content of the sessions will inform, engage and inspire. This is not a tech forum this is the go to place to understand what Ai can do but as importantly what it can’t do to improve the lives of tenants and residents.

With contributions from DIN members, academics, practitioners and partners each session will be carefully curated to give you the full picture of Ai’s use in housing. Featuring keynotes, fireside chats and panel discussions the time will fly by.

Chaired by Jon Cocker, CIO, Platform Housing Group each 90min session will feature the latest news on Ai developments, use cases from the sector, thought leader discussion topics and strategic insights to help you develop your Ai thinking and plans at the right pace for your business.

What will the forum cover:

• Ai – the can and can’t do's of the technology

• The ethics of using Ai in your business

• Ai platforms and solutions examined – understanding how the rapidly developing Ai tools can help your organisation.

• GRC (governance, risk and compliance ) - The potential impact on boards and governance

• In what ways will Ai change the way you innovate

• How will Ai affect your recruitment and retention of talent

• What roles and responsibilities will be most affected by Ai

• How can Ai leverage your data and how clean does it need to be to be effective

• Personalisation – How Ai could transform the way you communicate with your tenants and residents

• The rise of the agents – How to deploy this new workforce in your business

• When will we see the first Chief Ai officer or Head of Agents in your organisation.

• How will you acquire the new skills required to get the most out of Ai

• And much more

Who will you hear from this time - July 25:

• Richard Hawkes, Head of Data, Analytics and Ai, Platform Housing - on personalising the tenant experience through tone of voice and consistent communication
• Glen Robinson, CTO, Microsoft UK - on how he has built and deployed three Ai agents to change the way he works
• Victoria Blyth, Pan London, Information Governance Lead, LOTI, TBC

And don’t forget DINs annual in person Ai conference ‘in the Blink of Ai’ which this year is taking place on the 20th November at Amazon HQ.

Who will benefit from DINs Ai Forum?

Anyone interested in (and that should be everyone) the development of Ai will get value from joining the forum and attending the sessions. Whether it is CEOs, Exec Directors, Heads of Service in whatever department in a housing business understanding Ai is now an imperative and this will be a great way to gain those insights in a supportive and friendly environment.