This is the secong in a series of 'hot topic' webinars focusing on tackling urgent, complex issues affecting the customer experience in social housing.

As organisations amass data and increasingly rely on knowledge-based decision-making, the challenge lies in converting this vast wealth of information into actionable insights.

Register now! More info to come soon!

Who should attend?

All senior leaders are responsible for the customer experience and KIM is key to ensuring customer centricity. This roundtable equally applies to SMT, Exec and CEO's with a curiosity and drive to improve the customer service culture in their organisation.