Introduction

As the housing sector adapts to the transformative impact of Awaab’s Law, this webinar will explore how organizations can shift their operational culture to ensure compliance and deliver safer, more accountable housing services.

About our Speaker

Adrian Cheetham, Director of Repairs and Estate Services at Clarion Housing Group
Adrian is a highly experienced leader within the social housing sector with over 36 years of experience. He specialises in managing complex projects and strategic change. He has been leading the charge at Clarion to implement the operational changes needed to deliver the demanding legislative requirements set by Awaab's Law.

What the session will cover

• Culture Change: The mindset shift required to embed accountability, transparency, and a proactive approach to housing safety.

• Performance Monitoring: Strategies for tracking compliance metrics, responding to legislative changes, and driving measurable improvements.

• Effective Management Oversight: How leadership can set the tone for compliance, ensuring frontline teams are equipped to meet new legal expectations.

• Record Keeping & Documentation: The critical role of accurate, accessible data in proving compliance and mitigating legal risks.

• In-House Delivery & Complex Cases: Balancing internal resources with legal obligations while navigating challenging scenarios in housing management.

Who should attend?

This will be an enlightening session for managers and senior leaders working in, or responsible for property management, asset management or repairs. The case study shared will show what an innovative operational dashboard could look like, which senior leaders such as executives will also find very useful.