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TellJO is award winning technology that compassionately tackles the root causes of debt and prevent crisis situations.
TellJO is award winning technology that enables you to engage at scale with residents who miss payments by finding out how you can help.
TellJO is an early intervention and prevention tool. We help them collect arrears from late payment customers and identify causes of hardship for early intervention. Payback is swift. After talking to TellJO, over 76% of residents request a payment arrangement and 46% receive immediate debt advice.
If RSLs support people digitally at the earliest stages of the debt cycle, they will save money in: Outbound calls, fact finding, evictions, voids, repairs and anti social behavior.
"At RHA we committed to providing tailored support to those tenants who are experiencing difficulties or need additional support, to sustain their tenancies. TellJO has been instrumental for us in this approach as we now have the ability to digitally reach out to tenants who may be struggling, but who for whatever reason have not felt able to contact us themselves about issues they are dealing with. With the information TellJO gives us, we can re-engage our tenants and bespoke our support to fulfill our social obligations, helping our tenants to sustain their tenancies, whilst at the same time building their long term resilience and wellbeing...."
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