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Spaciable is the digital arm of Classic Folios, which has been the property industry’s market-leading provider of handover and customer care solutions for 25+ years.
Spaciable is a property management portal and residential engagement app helping homebuilders provide a comprehensive, efficient and seamless customer experience.
Our end-to-end, turnkey portal empowers homebuilders to make the most of every hour in the day, through streamlined admin features and on-demand support for home users, encouraging self-sufficiency.
We have produced bespoke solutions for over 350,000 plots and have a digital delivery of over 11,000 new plots each year.
Spaciable addresses numerous common problems for housing providers, including:
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Admins will be able to see an overview of developments, phases and plots, to which they can send notifications, event invites or documents to plots, thereby streamlining communication, while ensuring vital information is accurately and securely shared.
Home users can view important information about their plot, including key contacts, FAQs, specifications, user manuals, an issue reporting tool and a local area guide. This enhances their experience and provides on-demand support.
Our new app, Spaciable Living, supports site staff through key and parcel management, visitor access and facility booking, while promoting supportive, community-centric developments through neighbour chat tools.
Depending on which features are required, Spaciable is modestly priced at just £1 per plot per month or £1.50 per plot per month. This helps social housing providers take advantage of the time-saving benefits to ease their stretched workload, without compromising the quality of tenant care.
In 2015, Classic Folios/Spaciable started working with Battersea Power Station on the internationally acclaimed development’s first residential phase – Circus West.
In the years since, we have delivered handover and customer care solutions to over 1,500 plots at the development, which transcends a residential project to encapsulate entertainment, retail, leisure and much more.
Summarising the experience of our Classic Folios and Spaciable’s partnership with the Battersea Power Station Development Company, Head of Customer Care Rahul Salaria said:
“Since we first started working with Spaciable, we have felt thoroughly supported by them, especially with regards to training for the platform, which has sometimes been requested at short notice and has always been accommodated. We would definitely recommend Spaciable – both our admins and homeowners have commented on how useful and easy it is to use, with the notifications and document uploading tools proving particularly helpful.”
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