Hello Lamp Post

An innovative communication and engagement platform connecting residents to their local area. The technology provides instant information on local services and seeks feedback on community initiatives.

 

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What we do

By inviting people to interact with objects that they use everyday and the things that make up the world around them (benches, hoardings and parking metres), Hello Lamp Post encourages communities to better understand their local area and give feedback, in the moment.

Hello Lamp Post lets physical assets and infrastructures do the hard work for you - whether that’s asking for opinions, sharing information etc…

By reinventing existing places, spaces can be turned into a new communication channel.

Bench

What we can help you with

People are struggling to access local information and feedback to decision makers about the areas where they live, work and visit. Why should they be restricted to information that’s only provided on a planning notice at a hoarding site or an information board in their local area?

Every city/ environment in the world has a duty to hear from its citizens, especially in the decision making process. Hello Lamp Post provides organisations with the tools they need to to effectively and efficiently engage with their community to build safer environments, enhance infrastructure, understand citizen expectations and hear about people’s experiences.

Our solution

Offering a new outlet for citizens to share their memories, perspectives, thoughts and feelings, Hello Lamp Post is able to address challenges between public spaces and communities, offering an ‘always-on’ 24/7 engagement tool to businesses, residents and visitors. Hello Lamp Post can support organisations and communities with:

  • Making destinations more accessible and attractive
  • Generating revenue and driving footfall - Making public realm experiences more accessible and inclusive
  • Offering easier access to local information
  • Digitising and promoting local services
  • Gathering real-time data and insights
  • Reaching diverse, widespread and underrepresented communities
  • Automating citizen communications and engagement
  • Empowering more people to have a say in decisions making

The benefits of working with us

Hello Lamp Post’s impact:

Spend reduction on engagement/comms

Greater reach, ensuring regulatory compliance

Improvements to public safety

Creating positive behaviour change

Halve decision making time with real-time data

Enhance organisational reputation by delivering 24/7 engagement

Case study - Queen Elizabeth Olympic Park

Hello Park was a deployment in the Queen Elizabeth Olympic Park in Stratford, to support London Legacy Development Corporation’s plan to engage the community. Hello Lamp Post was introduced to: inform users about the variety of experiences available, educate the public on the park’s history, gather feedback and potential improvements, increase engagement, build trust and improve organisational reputation.

Results - 4,165 Interactions & 1,090 Users.

Outcomes - public queries were automated, increased park staff capacity and comms remained inclusive and accessible. 

Park

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