People & Culture Accountability Masterclass: Balancing the high support high challenge equation

  • Online event
  • 16 May 2024 14:30 - 15:30

People & Culture Accountability Masterclass: Balancing the high support high challenge equation

The social housing sector has long been ahead of the game when it comes to providing a highly supportive culture for colleagues; delivering this through effective policies, processes and initiatives.

This has made a significant contribution to housing providers consistently being recognised as great places to work. Of course, the balance to this is the drive to achieve high performance from motivated colleagues, who consistently deliver and improve the service experience of customers.

Therefore, holding colleagues to account to organisational values, deliver set targets and carry out what is required of them is part of the high support/high challenge equation. However, this is can be the most challenging for leaders.

This masterclass is for you if you are experiencing that some leaders in your organisation….
• Are struggling to address under performance and have honest conversations about this.
• Pick more work themselves or over-rely on willing team members to compensate for those that aren’t taking accountability.
• Don't know how to deal with team members who are popular but avoid accountability.
• Aren't being clear enough about their expectations and becoming disappointed and frustrated.

The session will help people teams:
• Evaluate their current offers to developing accountability capability
• Think further and plan better support and interventions for leaders to strengthen their approach to accountability

Who should attend?
The event is for People, HR and OD professionals and leaders who want to understand and learn more about developing accountability capability across their businesses.

About our facilitator: Tom Manning, Founder of Pathways
Tom specialises in enabling organisations to develop management skills over an extended period to progressively see improvements in results. Focusing on Emotional Awareness and Accountability, Tom teaches leaders and teams how to build stronger behavioural awareness so they can understand themselves and others better, enabling them to better respond when in conflict but also to build more trusted, candid relationships.

This will be an interactive webinar so come along willing and ready to get involved!
You are people services people, so we know you will!


Book your place here!