Panel Session: Using customer insight and tech to meet requirements
Our new ‘Ask us Anything’ series takes your typical webinar and adds a little ‘DIN dust’ to make it that bit more DIN!
We invite you to grab a brew and bring your unique challenges along to engage with the panel and have an open conversation on the topic of how technology and customer insight can help us meet guidance such as the new Consumer Standards, the Scottish Housing Quality Standards, the Welsh Housing Quality Standard and not to mention the significant rise in societal expectation.
No small topic!
What’s the problem issue we will focus us on, why is this important?
It seems as if new legislation and expectation is coming at the housing sector thick and fast in recent years; digesting it all, and then having the time to explore how technology can support you in meeting it all is a big ask. Luckily for you, that’s where we come in!
What attendees will hear:
In this engaging panel session attendees will hear from our panel of experts and be invited to bring their own ideas, challenges, examples and thoughts to the session to share. The panel consists of:
· Naomi Sweeting, Group Head of Research & Insight, Places for People
. Rochelle Hadley, Customer Success Manager, Switchee
· Ryan Dempsey, CEO, TCW
· Annemarie Roberts, Property Technology Lead, DIN
· Jack Bernard, Property Technology Lead, DIN
Who should attend:
Anyone working in the property, customer and asset management side of housing operations that is tasked with delivering services that meet standards and expectations will benefit from attending this session.